Shipping policy
Shipping Policy
Villarreal Knives Edinburg currently ships orders within the United States only. Orders are processed during normal business days, excluding weekends and holidays.
Order Processing
Most in-stock orders are processed within 1 to 3 business days after payment is received. Processing times may vary during busy periods, holidays, or for handmade, limited-quantity, or custom items.
Shipping Rates and Delivery
Shipping rates and available delivery options are shown at checkout. Delivery times are estimates and may vary depending on the carrier, destination, weather, holidays, or other delays outside of our control.
Once an order has been shipped, you will receive tracking information when available. Villarreal Knives Edinburg is not responsible for carrier delays after an order has been handed off to the shipping provider.
Local Pickup
Local pickup may be available for eligible orders at our Edinburg, Texas location. If local pickup is selected at checkout, please wait until you receive confirmation that your order is ready before arriving.
Pickup location:
Villarreal Knives Edinburg
2104 S. McColl Rd., Ste C
Edinburg, TX 78539
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. If an order is returned because of an incorrect or incomplete address, the customer may be responsible for additional shipping costs.
Lost, Stolen, or Damaged Packages
If your package is lost, stolen, or arrives damaged, please contact us as soon as possible at villarrealknivesedinburg@gmail.com. We will review the situation and assist where possible, but carrier-related issues may need to be handled through the shipping provider.
Shipping Restrictions
Some products may be subject to federal, state, or local restrictions. Customers are responsible for confirming that any item purchased can be legally shipped to and possessed in their location. Villarreal Knives Edinburg reserves the right to cancel and refund any order that cannot be fulfilled or shipped legally.
Contact
For shipping questions, please contact us at:
villarrealknivesedinburg@gmail.com
956-595-5321